SavorZ Provider Terms

1. What the platform is

1.1 The platform lets the Restaurant publish a customer menu, describe each dish's main protein, carbohydrate and fat ingredient, and offer diners a plate whose ingredient quantities are sized to figures computed from the diner's own answers (goal, sex, age, weight, optional height, recent and same-day activity).

1.2 The sizing is arithmetic over the ingredient figures the Restaurant supplies or confirms. The quantities on a kitchen ticket are recommendations produced by that arithmetic. The Restaurant decides what it serves.

1.3 The platform is provided as a service. We may improve or change features; we will not remove the core function described in 1.1 during a paid period without notice.

2. Our role: a tool provider, nothing more

2.1 We are not a party to any sale between the Restaurant and its diners. We do not set, and take no share of, the Restaurant's menu prices or any fee the Restaurant adds for a tailored plate; those figures are stored only so the menu and the kitchen ticket can show them.

2.2 We do not use the Restaurant's menu, prices, ingredient costs, order volumes, savings figures or diner records for any purpose other than operating the platform for the Restaurant, supporting the Restaurant when it asks us to, and calculating the Restaurant's invoice. We do not sell them, share them with other restaurants, or use them to compete with the Restaurant.

2.3 Our staff may view the Restaurant's data only when the Restaurant asks for support, when investigating a fault or misuse, or when the law requires it. Automated systems process it to render pages, size plates and count billable plates.

2.4 We may keep aggregate statistics from which no restaurant and no diner can reasonably be re-identified (for example, total plates served across the platform) to run and describe the service.

3. The Restaurant's responsibilities

3.1 The Restaurant is responsible for the accuracy of its menu, dish descriptions, prices, and the ingredient roles and per-100g figures it enters. Sizing is only as accurate as those figures.

3.2 The Restaurant is solely responsible for food safety, allergen disclosure, dietary and religious labelling, and compliance with every law applying to serving food in its jurisdiction. The platform does not detect allergens and must not be relied on to.

3.2a Halal, vegetarian, plant based and pescatarian are the Restaurant's own declarations. The platform never infers them from a photograph, a recipe or an ingredient name: it shows a diner only what the Restaurant has marked, and attributes it to the Restaurant. A halal marking is a religious and, in some jurisdictions, a certified claim; the Restaurant must hold whatever certification or approval its jurisdiction requires before marking a dish, and must remove the marking as soon as that ceases to be true.

3.2b Keto is not a declaration and is not asked of the Restaurant. The platform computes it from the per-100g figures and portions the Restaurant entered, applied to the plate as that diner's plate is sized, and presents it as that arithmetic. Its accuracy therefore follows from 3.1.

3.3 The Restaurant is responsible for what its staff do with a kitchen ticket, including any decision to serve a different quantity from the one shown.

3.4 The Restaurant is responsible for its own notices to diners. The platform shows a diner notice the Restaurant can edit; the Restaurant must ensure it is adequate for its jurisdiction and its menu.

3.5 The Restaurant must not enter content it has no right to use, and must keep its login credentials secure. Everything done from the account is treated as done by the Restaurant.

4. Nutrition figures are estimates, not advice

4.1 A diner's targets are estimated from a handful of self-reported answers using published formulas. They are general wellness guidance for portioning one meal. They are not medical, dietary or clinical advice and are not individualised nutrition therapy. Anyone managing a medical condition, pregnancy, an eating disorder or a prescribed diet should not rely on them without professional advice; the platform does not screen for any of these.

4.2 Plate macronutrient figures are computed from reference values and the Restaurant's own figures, not measured. Actual values vary with produce, preparation and cooking.

4.3 The Restaurant agrees not to present the figures to diners as medical advice or as measured facts, and to leave the platform's estimate wording in place.

4.4 The platform is not for diners under 16. Age is self-declared by the diner; the platform refuses an age under 16 but cannot verify it. The Restaurant must not promote the tailored menu to children.

5. Diner data

5.1 A diner may enter a first name, a table number, the answers in 1.1 and, if they choose to save a profile, an email address. The Restaurant is the controller of that data; we process it on the Restaurant's instructions to provide the service.

5.2 Saved diner profiles are held per Restaurant and are never shared with another restaurant or used by us to contact the diner.

5.3 The Restaurant must have a lawful basis for collecting this data from its diners and must handle diners' requests about their data. We will assist on request and will delete a diner's record when asked to by the Restaurant.

5.4 Sex, age, weight, height and goal are health-related data and are treated as sensitive. We act as the Restaurant's processor for them and for every other diner record, on the Restaurant's documented instructions (which these terms and the platform's settings constitute), and we: keep them confidential and restrict staff access as in 2.3; protect them with encryption in transit, access controls and the security measures of our hosting providers; notify the Restaurant without undue delay, and in any case within 72 hours of becoming aware, of a personal-data breach affecting its data; assist the Restaurant with diners' access, correction and deletion requests; and delete or return the data as in 5.6.

5.5 Sub-processors. We use Stripe (payments and invoicing; receives the Restaurant's billing details and plate counts, never diner data), Vercel (application hosting), Railway (database hosting) and Anthropic (one-time identification of a dish's ingredients from the dish and ingredient names the Restaurant typed; no diner data and no prices are sent). Data may be hosted outside the Restaurant's country; we will give 30 days' notice of any new sub-processor and the Restaurant may end the agreement if it objects.

5.6 On termination the Restaurant may export its menu, orders, statements and savings figures from the dashboard and its API for 30 days, after which we delete the Restaurant's menu, orders, savings figures and diner records, except what we must keep for invoicing and legal obligations.

6. Fees and billing

6.1 The platform fee is USD 500 per month, plus a per-plate fee for each order that includes at least one tailored dish, at the per-plate rate fixed in the Restaurant's Stripe subscription and shown on the Restaurant's billing page. An order made up entirely of dishes ordered as on the menu is not charged.

6.2 Fees are billed monthly in advance for the platform fee and in arrears for plates, through Stripe, to the payment method on file. Invoices are emailed by Stripe. Fees exclude taxes; the Restaurant is responsible for any VAT or similar tax.

6.3 A new account may use the platform free for 14 days from creation (we may extend a trial at our discretion; the current end date is shown on the billing page). At the end of the trial the public menu is disabled until a subscription starts. Nothing is charged during a trial.

6.4 Fees are non-refundable except where the law requires. We may change fees with 30 days' notice; the change applies from the next billing period.

6.5 If a payment fails we may disable the public menu until it succeeds. The dashboard and the Restaurant's data stay accessible.

7. Term and termination

7.1 The agreement starts when accepted and continues month to month. Either party may end it at any time; the Restaurant does so by cancelling its subscription from the billing page, effective at the end of the current period.

7.2 We may suspend or end the account immediately if it is used unlawfully, to harm diners, or in breach of these terms, or if fees remain unpaid for 30 days.

8. Intellectual property

8.1 The platform, its code, its sizing method and its reference data are ours. The Restaurant gets a non-exclusive, non-transferable right to use them through the platform for the term.

8.2 The Restaurant's name, logo, menu, dish content, prices and data are the Restaurant's. The Restaurant grants us only the licence needed to display them on the Restaurant's own menu pages and dashboard.

8.3 The Restaurant may describe its menu as powered by SavorZ. We will name the Restaurant as a customer only with its consent.

8.4 We will defend the Restaurant against a third-party claim that the platform itself, used as intended, infringes that party's intellectual property, and pay the damages finally awarded, provided the Restaurant notifies us promptly and lets us control the defence.

9. Availability, warranties and liability

9.1 We aim for continuous availability but do not guarantee it. Maintenance and third-party outages happen; the Restaurant should keep a printed or other menu for those moments.

9.2 Except as stated here, the platform is provided as is. We do not warrant that sizing will meet any nutritional outcome or that any cost saving will be achieved; savings figures are computed from the Restaurant's own standard portions and prices and are indicative.

9.3 To the fullest extent the law allows, we are not liable for indirect or consequential loss, lost profit, or any claim by a diner arising from food served, and our total liability under this agreement in any 12-month period is limited to the fees the Restaurant paid us in that period. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or for anything that cannot lawfully be excluded.

9.4 The Restaurant indemnifies us against third-party claims arising from the food it serves, its menu content, its allergen, dietary and religious labelling and its legal compliance, and its own handling of diner data (not including a breach caused by us).

10. Governing law and disputes

10.1 These terms are governed by the laws of the Dubai International Financial Centre ("DIFC Law").

10.2 The parties irrevocably agree that any dispute, controversy or claim arising out of or in connection with these terms, including their existence, validity or termination, shall be submitted to the exclusive jurisdiction of the DIFC Courts, Dubai, UAE.

10.3 The parties elect, in accordance with DIFC Courts Rules of Court Part 53.2(3), that any such dispute where the amount or value of the claim does not exceed AED 1,000,000 shall be heard by the DIFC Courts Small Claims Tribunal (SCT). This election is made in this agreement and applies to all future disputes within that value.

10.4 This is an opt-in jurisdiction clause. Zen Vitality Partners FZ-LLC is registered in Ras Al Khaimah, United Arab Emirates and is not a DIFC-registered entity; the DIFC Courts accept jurisdiction over non-DIFC UAE and international parties who agree to it in writing.

11. General

11.1 Confidentiality. Each party keeps the other's non-public information (for us: the platform's internals and pricing offered to the Restaurant; for the Restaurant: its menu economics, order data and diner records as described in section 2) confidential, uses it only for this agreement, and discloses it only to staff and advisers who need it, or where the law requires. This survives termination for three years.

11.2 Changes to these terms. A change to fees follows 6.4 (30 days' notice, next billing period). Any other material change is notified in the dashboard and must be accepted again before continued use. Non-material changes (clarifications, contact details) take effect on notice.

11.3 No assignment. The Restaurant may not assign or transfer its rights or obligations without our prior written consent. We may assign to a successor of the business on notice.

11.4 Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, except for the payment of fees due.

11.5 Governing language. This agreement is made in English; any translation is for convenience only and the English version governs.

11.6 Notices to us go to contact@savorz.co. Notices to the Restaurant go to the account's email address.

11.7 No waiver, severability, entire agreement. A failure to enforce a clause is not a waiver of it. If any clause is unenforceable the rest stands. Sections 2, 4, 5, 8, 9, 10 and 11 survive termination. This is the whole agreement about the platform between us and the Restaurant.